How Custom Laser Inc. Protects Your Information

1. Introduction

This Privacy Policy explains how Custom Laser Inc. ("we," "us," or "our") collects, uses, and safeguards information in the course of business-to-business (B2B) operations. By interacting with our website, submitting forms, or communicating with us, you consent to this Policy.

2. Information We Collect

We may collect:

• Business Contact Information: Name, company, job title, email address, phone number, and mailing address.
• Communications Data: Details from quote requests, RFQs, emails, and phone calls.
• Website Usage Data: IP addresses, browser type, pages visited, and interaction data collected via cookies or analytics tools (e.g., Google Analytics).
• Technical Information: Device identifiers, access times, and referring websites.

3. How We Use Information

We process information to:

• Respond to inquiries, quotes, and project requests.
• Manage business relationships and service delivery.
• Improve our website and customer experience.
• Send administrative or product-related communications.
• Maintain internal records and comply with legal or contractual obligations.

4. Information Sharing

We do not sell or rent personal or company information. We may share limited data with:

• Service Providers assisting with IT support, hosting, email delivery, or analytics.
• Professional Advisors such as accountants or legal counsel when necessary.
• Authorities if required by law or to protect our rights and operations.
• Business Successors in connection with a merger, acquisition, or reorganization.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No online system is entirely secure, but we take steps to minimize risk.

6. Data Retention

We retain business contact and communications data for as long as needed to maintain our client and vendor relationships or comply with applicable laws.

7. Your Choices and Rights

You may request to access, update, or delete your information by contacting us at 716-434-8600. You may also opt out of marketing communications at any time using the unsubscribe link or by emailing us directly.

8. Cookies and Analytics

Our website uses cookies and similar technologies to analyze traffic and performance. You can disable cookies in your browser settings, though some features may not function properly.

9. Third-Party Links

Our website may link to other company or industry sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted here with a revised effective date.

11. Contact Us

For any privacy-related questions, contact: